Crawford & Company Class B (CRD.B)

Over the past six months, Crawford & Co. stock experienced a decline in stock price. The company reported slightly lower quarterly results for Q1 2026, with revenues decreasing by 0.8% and net income also declining. W. Bruce Swain Jr. was named President & CEO in March 2026, and the company announced a new operating segment structure. Crawford & Company participated in the 2025 William Blair Insurance, Banking & Wealth Technology Virtual Conference and repurchased 59,555 shares of CRD.B during the first three months of 2026.

Demand seasonality for Crawford & Company is influenced by weather-related events, particularly affecting the North America Loss Adjusting segment. Weaker U.S. Property & Casualty activity, especially catastrophe-related work, contributed to a decrease in revenues in Q1 2026. The company's demand is tied to the frequency and severity of claims.

Crawford & Company is a global leader in claims management and outsourcing solutions, founded in 1941 and headquartered in Atlanta, Georgia. The company operates in the Financial Services sector, specifically in the Insurance Brokers industry, providing end-to-end claims management and risk solutions, including field investigations, medical case management, legal support, contractor coordination, and subrogation recovery. Crawford operates through four main segments: Crawford Loss Adjusting, Crawford TPA Solutions (Broadspire), Crawford Platform Solutions, and International Operations.

Crawford & Company has an expansive global network, serving clients in more than 70 countries with over 700 offices across North America, Europe, Australia, Asia, and Latin America.

Crawford & Company has a long-standing reputation built on principles of honesty, integrity, hard work, knowledge, and creativity. The company focuses on digital transformation, including expanding its WeGoLook platform and integrating AI-driven solutions, and strengthening its presence in emerging markets. Its Broadspire TPA division has high client retention rates, estimated at approximately 93%.

Crawford & Company has a dual-class share structure, with Class A shares being largely non-voting and Class B shares being the voting class controlled by the Crawford family. Major institutional owners include Vanguard Group Inc., Truist Financial Corp., and Renaissance Technologies LLC. Jesse Crawford holds a substantial individual stake, with 67.78% ownership.