Sprinklr, Inc. Class A (CXM)

In the past six months, Sprinklr's stock has been impacted by several events. The company released quarterly earnings on September 3, 2025, reporting $0.13 EPS, surpassing analysts' consensus. There have been reports of insider selling, including CMO Arun Pattabhiraman, Director Neeraj Agrawal, and CTO Amitabh Misra. Anthony Coletta was appointed as Chief Financial Officer, and Karthik Suri was appointed as Chief Product and Corporate Strategy Officer. Analyst ratings have varied, with DA Davidson reiterating a "Neutral" rating and Wall Street Zen upgrading Sprinklr from a "buy" to a "strong-buy" rating. As of October 22, 2025, the share price was $7.81, reflecting a 10% increase from October 23, 2024.

Sprinklr primarily generates revenue through a subscription-based, recurring revenue model. The provided information does not explicitly detail any specific demand seasonality for Sprinklr's products and services. The recurring revenue model generally suggests a degree of stability rather than pronounced seasonal fluctuations.

Sprinklr, Inc. (CXM) is an American software company providing a unified customer experience management (Unified-CXM) platform as a software-as-a-service (SaaS). It operates in the Technology sector, focusing on customer experience management. Sprinklr's platform integrates customer-facing functions, leveraging AI for actionable insights and personalized interactions. Sprinklr offers the Sprinklr Social Suite for social media management, Sprinklr Customer Care/Service for omnichannel customer service, Sprinklr Modern Research/Insights for consumer intelligence, Sprinklr Modern Marketing & Advertising/Marketing for tailored campaigns, Sprinklr Digital Twin for enhancing customer-facing teams, and Sprinklr Crisis Management Solution App for detecting and mitigating crises. The company caters to large enterprises across diverse industries.

Sprinklr has a global presence with 25 offices across 15 countries, spanning North America, South America, Europe, and the Asia-Pacific region. The company operates in countries including Canada, India, Japan, China, the UK, the US, Australia, the UAE, Switzerland, and France.

Sprinklr has actively highlighted positive aspects of its brand and customer success, announcing the winners of its 2025 CXUnifier Awards, celebrating organizations for delivering exceptional customer experiences. The company also offers a Crisis Management Solution App, indicating a focus on helping brands protect their reputation. In 2020, Sprinklr faced and denied charges related to data privacy in India, which were later clarified by the government.

Sprinklr, Inc. features a mixed ownership structure, including public shareholders, institutional investors, and individual stakeholders. Institutional ownership accounts for 26% of shares, while private equity firms control 38% of the company. Insiders maintain a significant holding, owning 60.53% of the company's stock. Major institutional owners include BlackRock, Inc., Vanguard Group Inc., and H&F Corporate Investors IX, Ltd. Significant individual and insider owners include Ramin Sayanlar/Ragy Thomas, Roger H. Lee, and R. David Tabors.