Sprinklr, Inc. Class A (CXM)

Over the past six months, Sprinklr's stock has experienced fluctuations, with a 52-week range between $5.80 and $9.69. On February 3, 2026, it hit a new 52-week low at $5.96. Sprinklr reported Q2 and Q3 2026 earnings on September 3, 2025, and December 3, 2025, respectively, with Q3 EPS exceeding expectations by 71.43%. Despite beating revenue and EPS estimates and issuing FY2026 guidance, the stock has declined 31.45% over the past year. Analyst ratings are mixed, and insider selling of approximately 706,026 shares has occurred in the past three months.

Sprinklr experiences strong demand for its AI-driven customer experience solutions and unified CXM platform. The cloud computing market saw significant growth in 2024, driven by the need for scalable, efficient, and cost-effective digital solutions, with AI expected to be a major growth driver. While the company anticipates a decline in services gross margins in Q3 2025, it aims to improve these margins by focusing on billing rates and utilization as its Contact Center as a Service (CCaaS) offering scales.

Sprinklr, Inc. is a New York-based enterprise software company providing a unified, AI-native Customer Experience Management (CXM) platform. It operates in the Technology sector, specifically the Software - Application industry, helping large enterprises manage customer interactions across more than 30 digital and social channels. Its core product suites include Sprinklr Service, Social, Insights, and Marketing, with approximately 90% of its revenue from subscription-based SaaS offerings.

Sprinklr, Inc. has a global presence, serving over 1,900 customers across 19 countries. Headquartered in New York City, it operates 25 offices in 15 countries across North America, South America, Europe, and the Asia-Pacific region.

Sprinklr has received positive recognition for its innovative solutions, including being named an "Innovative Products Winner" in the 2026 BIG Innovation Awards and winning the "Cloud-Based CX Solution of the Year" at the 2025 CCW Excellence Awards. However, news sentiment for Sprinklr has been slightly negative, with a score of -0.33 in the last 14 days.

Sprinklr, Inc. has 427 institutional owners and shareholders, holding a total of 149,770,572 shares. Major institutional shareholders include BlackRock, Inc., Vanguard Group Inc., and H&F Corporate Investors IX, Ltd. Institutional investors collectively hold approximately 40.19% to 45% of Sprinklr's shares. Insider ownership is significant, with insiders holding approximately 60.5% of the stock, and Ragy Thomas, the founder and Chairman of the Board, holding about 27.20% as of August 2025.