TTEC Holdings, Inc. (TTEC)

TTEC's stock price has experienced fluctuations and a general decline over the past year. Between October 9, 2024, and October 8, 2025, the share price declined by 34.97%. Key events impacting the stock in the past six months include the announcement of Q2 2025 financial results, which showed a decrease in consolidated revenue but an increase in adjusted EBITDA and operating income. TTEC also provided an update on a potential take-private transaction and scheduled its Q3 2025 earnings release. As of July 31, 2025, TTEC's stock price was $4.98, with a market cap of $238 million, while on October 8, 2025, the share price was $3.85.

TTEC's demand for products and services can be influenced by seasonal factors, particularly in certain industries. Historically, there has been a bias leaning short for October, with a statistically strong window around November 13, 2025, based on a 7-year blend. Lower demand for seasonal work can impact its financial performance, particularly affecting the Engage segment's revenue. TTEC experiences higher demand for its Engage services, particularly in sectors like healthcare, during specific peak seasons, and a reduction in these seasonal volumes can negatively affect revenue.

TTEC Holdings, Inc. is a global customer experience (CX) technology and services company that designs, builds, and operates digitally enabled customer experiences for various brands. The company operates within the IT Services & Consulting and Business and Consumer Services sectors, specializing in customer experience technology, business process outsourcing, and offshore outsourcing. TTEC's business is structured into two main segments: TTEC Digital, which focuses on designing, building, and operating robust digital experiences, and TTEC Engage, which provides digitally enabled CX managed services. TTEC serves a diverse client base across industries including automotive, financial services, government, communications, healthcare, logistics, retail and e-commerce, media and entertainment, technology, and travel and transportation.

TTEC has an extensive global network with operations in over 20 countries across six continents. As of 2022, these countries included the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company has a presence in North America, Latin America, Europe, the Middle East, Africa, and Asia Pacific.

TTEC has received several positive recognitions and maintained a focus on employee experience and technological advancements in the past year. TTEC earned global recognition for employee experience excellence, receiving multiple prestigious workplace awards across seven countries. TTEC Digital achieved the 2025-2026 Microsoft AI Business Solutions Inner Circle award and partnered with VoxEQ to deliver real-time voice biometrics in SmartApps Cloud. TTEC celebrated Diwali at its Mumbai office, showcasing its commitment to cultural diversity. TTEC also earned 5 Stevie® Awards for innovative AI-driven CX.

TTEC Holdings, Inc. has a mixed ownership structure comprising institutional, retail, and individual investors. Approximately 16.15% to 34.52% of the company's stock is held by institutional investors. Kenneth D. Tuchman, the founder and CEO, is the largest individual shareholder, owning approximately 73.53 million shares. Insiders hold approximately 1.13% to 83.85% of the stock, with Kenneth D. Tuchman being a key insider.