IBEX Ltd (IBEX)

Over the past six months, IBEX Ltd.'s stock price has experienced a 39% increase. The company's stock has shown a 77.59% change over the past year, with a 52-week trading range between $20.18 and $42.99. Key events impacting IBEX's stock price include the report of a record start to Fiscal Year 2026 and raised full-year guidance on November 6, 2025. On September 11, 2025, IBEX reported strong quarterly growth and record Fiscal Year 2025 financial results, also introducing its Fiscal Year 2026 guidance. On November 19, 2024, IBEX announced the repurchase of 3,562,341 common shares beneficially owned by The Resource Group International, Limited (TRGI), representing approximately 20% of the diluted shares outstanding, after which TRGI retained 1.8 million common shares, and IBEX ceased to be a controlled company under Nasdaq Stock Market Rules.

The demand for IBEX Ltd.'s products and services has shifted from traditional single, severe holiday peaks to a more frequent, year-round marketing and sales model. This change, influenced by events like Amazon's Prime Day, has led to reduced peak severity but increased seasonal length and complexity. IBEX assists its clients in managing these evolving seasonal demands by providing agile and comprehensive customer experience (CX) solutions, including specialized training and digital tools for agents to ensure consistent performance during fluctuating volumes.

IBEX Ltd. is a global provider of technology-enabled customer lifecycle experience (CLX) solutions and business process outsourcing (BPO) services, operating in the Technology and Commercial Services sectors, specifically within the Information Technology Services and Data Processing and Outsourced Services industries. The company's core business revolves around helping brands effectively engage their customers through various services, including customer support, technical support, inbound/outbound sales, business intelligence and analytics, and digital demand generation. IBEX offers ibex Connect, providing digital and omni-channel customer experience solutions; ibex Digital, a customer acquisition solution; and ibex CX, a suite of proprietary software tools for managing customer experiences. The company serves a diverse range of industries, including banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries.

IBEX Limited provides its end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company operates approximately 30-31 global delivery centers in various locations, including the United States, the Philippines, Jamaica, Pakistan, Nicaragua, Honduras, Senegal, and the United Kingdom.

In the past year, IBEX has received positive recognition, including ibex Philippines being named one of Asia's Most Influential Companies at The ACES Awards 2025 and ibex winning two 2025 Globee® Awards for AI-Driven Customer Experience and Customer Service Excellence. However, a significant event in June 2025 could have negatively impacted the company's reputation. The Sindh High Court delivered a judgment finding that senior executives of TRG Pakistan Limited, including Mohammed Khaishgi (Chairman of IBEX Limited's Board), had acted in an unlawful, fraudulent and oppressive manner.

IBEX Ltd. has a significant institutional ownership base, with 352 institutional owners holding a total of 12,822,983 shares. Major institutional owners include BlackRock, Inc., American Century Companies Inc., Acadian Asset Management Llc, Jpmorgan Chase & Co, Ameriprise Financial Inc, Dimensional Fund Advisors Lp, Royce & Associates Lp, Morgan Stanley, Wellington Management Group Llp, and Wells Fargo & Company/mn. Significant individual and insider owners include Pinebridge Gem II GP LP, John Leone, The Resource Group International Ltd., and Jeffrey Hays Cox. The Resource Group International Ltd. is also noted as a Director and 10% Owner.