IBEX Ltd (IBEX)

In the past six months, IBEX's stock price has experienced fluctuations, with a recent rise of 2.14% in the past 24 hours and 5.03% compared to the previous week, but an 8.42% fall over the last month. Over the last year, IBEX Limited has shown a 109.95% increase. Recent earnings reports have shown positive surprises, with IBEX reporting earnings of $0.87 per share against an estimation of $0.70, a 24.29% surprise. Revenue for the last quarter amounted to $147.14 million, exceeding the estimated figure of $132.92 million. Authenticom Group acquired substantially all assets of iSKY's Automotive Experience Division from IBEX, including the RefleCX™ platform, on October 16, 2025.

While specific details on the demand seasonality for IBEX Ltd.'s products and services are not explicitly provided, the company's performance is influenced by macroeconomic conditions. The business model includes long-term service contracts, subscription models, and project-based engagements, suggesting a degree of recurring revenue. The demand for digital and remote support services has been influenced by global events such as the COVID-19 pandemic. The company also focuses on high-growth clients experiencing increased demand for their products and services and those transforming their CX to a digital-first model.

IBEX Limited is a global leader in technology-enabled customer lifecycle experience solutions and business process outsourcing (BPO) services, incorporated in 2017 and headquartered in Washington, D.C. The company specializes in enhancing customer engagement and operational efficiency for businesses across various industries, including telecommunications, healthcare, retail, technology, banking and financial services, delivery and logistics, health tech and wellness, high tech, streaming and entertainment, and travel and hospitality. IBEX's major products and services include ibex Connect, which provides end-to-end customer experience (CX) solutions; ibex Digital, which focuses on customer acquisition; and ibex CX, which offers proprietary software tools and customer analytics. Additionally, IBEX offers IT Support Services, Cybersecurity Solutions, and Custom Software Development.

IBEX operates a global delivery model with onshore centers in the Continental United States, nearshore centers in Nicaragua, Honduras, and Jamaica, and offshore centers in the Philippines and Pakistan. As of June 30, 2023, the company had 31 customer engagement delivery centers with approximately 24,000 agents. The United States contributes significantly to its total sales, accounting for 96.33% of revenue.

IBEX Limited maintains a strong market position and brand reputation. The company was recognized as a leader in the Frost Radar™ Customer Experience Management Outsourcing 2025 for North America and Latin America. A survey conducted by ibex revealed that 81% of global CX executives plan to integrate AI technologies in contact centers. IBEX's commitment to innovation and sustainability, along with an experienced leadership team, are considered strengths.

IBEX Limited is a publicly traded entity with a concentrated ownership structure. The Resource Group International Limited (TRG) is the majority controlling shareholder. Following a repurchase of shares by IBEX from TRGI on November 19, 2024, TRGI retained ownership of 1.8 million common shares, resulting in IBEX no longer being considered a 'controlled company' under Nasdaq rules. Institutional investors hold a significant stake, accounting for 80.47% of the stock. Major institutional owners include The Resource Group International Ltd., BlackRock Advisors LLC, and American Century Cos., Inc.